OUR STORE POLICIES
Things You Need to Know
DELIVERY
Different items you ordered have different delivery time, Carbon fibre without custom shin pad will be dispatched from our warehouse within 48-72 hours of the order being placed.
polypropylene custom shin pad will delivery 48-72 hours from our warehouse.
Custom Carbon shin pad will be dispatched from our factory to your home around two weeks.
Delivery within the UK is made through Royalmail/Parcelforce.
Please note that we are unable to make any changes or cancellations once the order has been placed. Once the order has arrived, please contact us via email at contact@3four3.co.uk if you have any questions.
2. LATE OR LOST ORDERS
When placing your order please make sure that you specify the correct delivery address we take no responsibility for missing parcels that have been sent to the wrong address, or that have been requested to leave with a neighbour, work colleague or an outbuilding. Please allow 3 extra business days after the expected delivery date for your order to arrive before notifying us of your undelivered order. Any order discrepancies relating to missing and/or lost items must be reported to us in writing via email at contact@3four3.co.uk
3. CANCELLATION
The Buyer is entitled to cancel an Order within the period from creating a graphical preview of an individual print until the Seller begins production of the Goods, i.e. within 12 hours since creating a graphical preview of an individual print. Including custom polypropylene shin guard and carbon fibre shin pad.
If a contract is terminated by the Seller, the Buyer must be informed about this fact by e-mail to the address mentioned in their Order, or by phone to the number mentioned in their Order.
The Buyer acknowledges that they are not entitled to a free of charge withdrawal from a contract without any reason, since it is Goods which has been modified according to Buyer’s wish, that means there is no choice to return or cancel the order after 12 hours finishing the purchase.
4. RETURN (only for the blank carbon fibre shin pad)
We have a 14-day refund or exchange policy. This 14-day window commences once the order has arrived with the customer. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
ANYMORE QUESTION PLEASE EMAIL TO US: CONTACT@3FOUR3.CO.UK